Frequently asked questions

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Got a question? Well, you’re in the right place. To find answers to all of our common queries, check out our FAQs below. If you still can’t find an answer to your question or need help with something else, get in touch with us and we’ll guide you as best we can.

Can LEGO® bricks be recycled?

How long will it take to get paid?

Do you offer a home collection service?

What details will you ask for when I sell my LEGO® set?

Can I sell built LEGO® sets?

Can I sell a LEGO® set if it’s missing pieces?

Is it worth selling old LEGO® sets?

Can I sell loose LEGO® or just complete sets?

Can LEGO® be recycled?

How much does LEGO® sell for?

How should I package my LEGO® to sell?

Can't find an answer to your question?

If you still need help and would like to contact us, you can call us on weekdays from 9 am - 5 pm on 01706 248282 or email us any time at [email protected]. Alternatively, you can visit our contact us page and use our web form to submit your enquiry. A member of our customer service team will be in contact to help you with your questions.

Contact our team
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