Acceptance Guidelines
If you’re thinking of selling your LEGO® bricks, parts, and pieces to us, read our acceptance guidelines first. This will help you know what to send and what to keep, based on the condition your bricks are in.
Here’s a breakdown of what we accept, don’t accept, and do with your LEGO® bricks and sets when we can’t accept them.
LEGO® bricks, parts, and sets we can accept
We accept official LEGO® sets and bricks, including Technic™, Bionicle® and DUPLO®.
We accept LEGO® bricks and minifigures that are part of a complete set.
LEGO® sets we can't accept
LEGO® sets that are heavily damaged or worn.
LEGO® sets that are dirty. This includes sticky residues or covered in food or any other dirt.
LEGO® sets that are mixed with non-LEGO® items (Crayons, pens, other toys etc).
LEGO® sets that are not genuine.
LEGO® sets that are discoloured, faded or yellowed.
We do not accept Mega Blocks, Knex, Kre-O etc.
How do you check my LEGO® sets?
All LEGO® sets are checked by our quality control team. We sift through brick by brick and check that they comply with our condition guidelines, stated above. If we find any LEGO® sets that don’t meet our acceptance guidelines, we’ll email you to let you know. You can choose whether you would like us to dispose of your LEGO® sets on your behalf, or we can send it back to you. However, you will need to cover the postage cost for this. See our return postage costs below:
What happens if you don’t accept my LEGO® sets?
If we find any LEGO® sets that don’t meet our acceptance guidelines, we’ll email you to let you know. You can choose whether you would like us to dispose of your LEGO® sets on your behalf, or we can send it back to you. However, you will need to cover the postage cost for this.
Our return postage cost for LEGO® bricks is a maximum of £5.00 (per box).
TOP TIP
If you have any doubts about the condition of your LEGO® sets, give them a quick check before you send them in to avoid any disappointment. Pack your sets well to stop any damage in transit and minimise the risk of any going missing, as we can’t pay you for missing items. Take a look at our Packaging Guidelines for more information on packing your LEGO® sets.
Still need answers?
Head over to our FAQs page to see if we’ve answered any of your questions there. Alternatively, get in touch with us by emailing [email protected].